We are seeking a full-time Bookings Administrator & Medical Receptionist to provide excellent customer service.
As a first point of contact for welcoming our patients and assisting as primary contact for our referrers in the region, you will be expected to bring a professional, positive, customer focused attitude.
The right applicant will be able to provide scheduling excellence (and reception excellence on an as needed basis).
Auckland Radiology is part of the RHCNZ Medical Imaging Group – New Zealand’s largest private radiology provider, dedicated to making world-class radiology services accessible to our local communities. Proudly supported by our shareholding radiologists, our nationwide network of 73+ clinics employs more than 1200 staff, including more than 140 specialist radiologists across our three iconic brands, Auckland Radiology, Bay Radiology and Pacific Radiology.
We are looking for a smart-minded, dynamic individual who thrives in a challenging environment to join this team.
This role is a full-time, 40 hour per week position, Monday to Friday. This role will be based in Papakura & Takanini but initial training will be in our Remuera.
Ideal Skills and experience: - Radiology administration and/or medical reception experience an advantage, but with relevant transferable skills - not essential
- Previous experience in a customer service role
- Excellent communication skills and sound judgement, with a proven ability to build and maintain effective working relationships
About You: - You will have strong communication skills with the ability to build empathy and rapport with patients and referrers quickly (referrers being medical specialists, GP’s, Physiotherapists etc).
- You will be self-motivated, show resilience and have good prioritising skills
- You will be customer focused with the ability to manage multiple tasks
- You will be open to new learnings, be adaptable, and confident in your approach
- A team player with an engaging attitude and big smile
Enjoy excellent employee benefits such as: - 5 weeks annual leave
- Southern Cross medical insurance
- No weekends
- Uniform
- Competitive renumeration & benefits
If you believe you have these attributes and would like to be part of a winning team dedicated to providing imaging services in an innovative, caring and ethical way, then we would love to hear from you.